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My first batch did not multiply. Upon discussing this with Customer Service, the grains were replaced free of charge.
Hi Barbara, We appreciate your feedback and we are happy to hear we were able to assist with your issue! Please let us know if you need any help or assistance with the new batch!
I tried making water kefir once before with dehydrated grains but they never activated. I made my first batch of water kefir with these new grains 3 days ago and it tastes amazing! I just set up my second batch, and with the first I added fresh strawberries & lemon and let it sit for half a day. As a result the kefir is so refreshing and bubbly. The instructions were easy to follow. I highly recommend!
Hello Lilli! We sincerely appreciate you sharing your positive experience with our Endless Fresh Water Kefir Grains. It brings us joy to learn that our product successfully addressed the challenges you encountered with dehydrated grains previously. The addition of fresh strawberries and lemon to your first batch resulted in a delightful and effervescent water kefir that you found refreshing. We are glad that our instructions were easy to follow and contributed to your success. Thank you for recommending our product, and we are here to support you further on your fermentation journey!
I originally started with dehydrated water kefir grains. After the dehydrated grains were not performing to my liking (after several batches, they weren't fermenting well at all), I decided to give the Endless grains a try. What a world of difference! These were perfect from the first batch. Given the choice, always go with the fresh culture for best results. 10/10 recommend
We are so glad you are loving your Endless Fresh Water Kefir Grains, Carla!
I just randomly ran across this website fallowing a link from another site. I just wanted to remark that whoever made this website did a really good job. Everything responds quickly, all the links go to the right places. All the little extras like touch an example photo (pro looking photos too) it jumps to a closer view within the same frame size. Touch again and goes to full page with manual zoom. Then pull down pic and it goes away and back to page. Very intuitive. Many examples of a well crafted site here.
Hi Sean! Thank you so much for the feedback!
I followed the easy directions on activating the grains and it was a total success.
Hi Robert! We are so glad you are loving our Water Kefir Grains!
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