Our 60 Day Guarantee
Our mission is to set you up for success in DIY cultured foods. If you’ve followed the instructions we’ve provided and find that your culture isn't working properly within 60 days of purchasing, please contact our customer support department. We’re here to help you troubleshoot because that's part of the learning process! Culturing takes practice, just like anything else.
If there’s a problem with the product, we’ll send you a replacement free of charge.