⏰ XMAS CUTOFF: Thursday 10AM EST - Order now for guaranteed delivery! 🎄

Search

SEARCH

SUBSCRIPTION POLICY

SUBSCRIPTION SERVICE TERMS Last Updated: August 27, 2025

Subscription Program Overview

Cultures For Health offers a subscription service that allows you to automatically receive your favorite products at regular intervals while saving 15% on each order. By subscribing, you agree to these Subscription Service Terms in addition to our main Terms of Use.

How Subscriptions Work

When you subscribe to a product, you authorize Cultures For Health to automatically charge your selected payment method and ship your order according to your chosen delivery frequency. Available delivery intervals are:

  • Every 30 days
  • Every 45 days
  • Every 60 days

Subscription Pricing and Billing

Subscription orders receive an automatic 15% discount off the regular retail price. Your payment method will be charged automatically before each shipment at the then-current subscription price, plus applicable taxes and shipping fees. Prices are subject to change with 30 days' advance notice.

Payment Authorization

By enrolling in our subscription service, you provide ongoing authorization for Cultures For Health to charge your designated payment method for each recurring order. If your primary payment method fails, we may attempt to charge any other payment methods on file.

Managing Your Subscription

You can manage your subscription through your online account, including:

  • Changing delivery frequency
  • Skipping upcoming orders
  • Modifying quantities
  • Updating payment information
  • Pausing your subscription temporarily

Changes must be made at least 48 hours before your next scheduled shipment date to take effect.

Cancellation Policy

You may cancel your subscription at any time through your online account or by contacting customer service at info@CulturesForHealth.com. Cancellations must be made at least 48 hours before your next scheduled shipment to avoid being charged. There are no cancellation fees or penalties.

Company Rights and Modifications

Cultures For Health reserves the right to:

  • Cancel, suspend, or modify the subscription program at any time
  • Terminate individual subscriptions for any reason, including payment failures or Terms of Use violations
  • Change subscription pricing with 30 days' advance notice
  • Substitute comparable products if subscribed items become unavailable
  • Limit quantities or impose purchase restrictions

Product Availability

If a subscribed product becomes permanently unavailable, we will attempt to contact you to suggest alternatives. If no suitable substitute is available, your subscription for that product will be automatically cancelled.

Shipping and Delivery

UNITED STATES

  • Free shipping via DHL/USPS First Class Mail for $70+ orders (offer valid only on shipments within the contiguous U.S.)
      • FedEX Ground
      • FedEX 2nd Day Air

We are unable to ship to APO/FPO addresses at this time.

Shipping Fees: The cost of shipping varies based on product/weight of order and destination which will be calculated at checkout.

For our Endless products, it is recommended that the shipping option be USPS to ensure a timely arrival to you, but it is not required to choose at checkout.

Returns and Refunds

Subscription orders are subject to our standard Returns & Replacements Policy. Returns or refunds do not automatically cancel future subscription shipments unless specifically requested.

Discount Code Restrictions

Subscription orders already receive the 15% subscription discount and cannot be combined with additional discount codes or promotional offers.

Data and Privacy

Your subscription information is subject to our Privacy Policy. We may use your subscription data to improve our services and send you relevant communications about your subscriptions.

Contact Information

For subscription support, contact us at:

Integration with Main Terms

These Subscription Service Terms supplement and are incorporated into our main Terms of Use. In case of conflict, these subscription-specific terms shall govern matters related to subscription services.

By subscribing to our service, you acknowledge that you have read, understood, and agree to be bound by these Subscription Service Terms.